After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation on orders after the product has been dispatched from our warehouse.
In case of cancellation, the customer is entitled to credit refund on the purchase amount. This credit amount can ONLY be redeemed on our website for purchase. You may use the credit amount to purchase another product(s) of the same value, or a higher value - by paying the remainder at check out.
The House of Akshar must be notified before dispatch of order about your intent to cancel. Once the email is received, we accept the cancellation immediately, which cannot be undone.
Please note, the refund amount will reflect as store credit within one week of us receiving the cancellation, and can be used for exchange/future orders for a validity period of 3 months maximum.
You can view the available store credit in the section, and avail it during check out.
If you have any more questions, please contact us at