Our exchange policy is super simple. In case you wish to exchange a product, please go through our rules below, then contact us immediately.
Only size exchange is available. No other style (of equal, lesser or higher value) shall be available for exchange. Please note, successful exchange is subject to availability of sizes. Please view individual garment size charts before making a purchase. While we shall endeavour to ship all items in your order together, this may not always be possible due to product availability. In case the size is not available, we shall provide you store credit, which will be valid for three months
We ask that you preserve the product in its original condition along with its tags and packaging. You are welcome to try on a product but please take adequate measure to maintain its condition. If the product does not meet our quality checks upon return, unfortunately, we will not be able to accept the exchange. In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled. The House of Akshar holds the right to not accept returns in case the product is used or damaged by the customer.
The House of Akshar must be notified within 24 hours of receipt of clothes about your intent to exchange. Once the email is received, we accept returns within 15 days. In the case of an exchange order, any charges for return shipping shall be borne by the user.
Please note, the refund amount will reflect as store credit within one week of us receiving the returned order, and can be used for exchange/future orders for a validity period of 3 months maximum. You can view the available store credit in the My Account section, and avail it during check out.<
If you have any more questions, please Contact Us