Every single piece designed and produced in The House of Akshar goes through stringent quality checks before dispatch. Unevenness in colour & texture of the fabric is not a fault but a beautiful characteristic of the organic fibre and sustainable To this effect, we do not offer cash refunds on orders due to the time and labor that goes into each product. We do NOT accept returns; but refunds (in the form of exchange or store credit) are processed based on fulfilment errors such as incorrectly shipped or missing items, or sizing issues. Any purchase can be exchanged for a different size. In case the size is not available, we shall provide you store credit, which will be ]valid for three months. The amount will be refunded in the form of store credit within one week of initiation, and can be used for exchange/future orders for a validity period of 3 months maximum. Please view individual garment size charts before making a purchase. If you have any inquiries about size, fabric or fit, please feel free to Contact us .
All our orders go through a stringent quality check before shipping. However, in a scenario that you have received a damaged product, please notify us at email@example.com within 24 hours of receiving the order. In case of either damaged product return or size exchange, please write to firstname.lastname@example.org with the subjectline: RETURNS. Clothing sent to us without a prior email will not be accepted.The House of Akshar must be notified within 24 hours of receipt of clothes about your intent to exchange. Once the email is received, we accept returns within 15 days.for further details. Please note, the refund amount will reflect as store credit within one week of us receiving the returned order, and can be used for exchange/future orders for a validity period of 3 months maximum. You can view the available store credit in the My Account section, and avail it during check out. If you have any more questions, please Contact Us